Publikationen

• Markus Reiter; Constantin Houy; Peter Fettke; Peter Loos
  Context-sensitive Collaboration in Service Processes through the Integration of Telecommunication Technology and Business Process Management.
  In: Ralph H. Sprague (Hrsg.). Proceedings of the 46th Annual Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences (HICSS-2013), 46th, January 7-10, Grand Wailea, Maui, HI, United States, Pages 491-500, IEEE Computer Society, Los Alamitos, California, 1/2013.
• Markus Reiter; Peter Fettke; Peter Loos
  A Contribution to Theory Building for the Successful Implementation of ERP and BPR – an Application of the Method of Stylized Facts.
  In: Jr. Ralph H. Sprague (Hrsg.). Proceedings of the 46th Annual Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences (HICSS-46), January 7-10, Grand Wailea, Maui, HI, United States, Pages 4045-4054, IEEE Computer Society, Los Alamitos, California, 1/2013.
• Constantin Houy; Markus Reiter; Peter Fettke; Peter Loos
  Agile Social Business Process Management using Sensor Technologies and Web 2.0.
  In: Jörg Becker; Martin Matzner (Hrsg.). Promoting Business Process Management Excellence in Russia - Proceedings and Report of the PropelleR 2012 Workshop. Innovation Forum PropelleR (PropelleR-2012), April 24-26, Moscow, Russian Federation, Pages 109-115, Working Papers, European Research Center for Information Systems, No. 15, European Research Center for Information Systems, Münster, 2/2013.
• Jörg Schneider; Markus Reiter
  Green IT-Service-Management: Eine empirische Voruntersuchung der konzeptionellen Grundlagen.
  In: Rainder Alt; Bogdan Fanczyk (Hrsg.). Proceedings of the 11th International Conference on Wirtschaftsinformatik. Internationale Tagung Wirtschaftsinformatik (WI-2013), 11th, February 27 - March 1, Leipzig, Germany, Pages 1765-1779, Vol. 2, ISBN 978-3-00-041360-5 , Merkur Druck- & Kopierzentrum GmbH & Co. KG , Leipzig, 2013.
• Markus Reiter; Peter Fettke; Peter Loos
  Neuausrichtung ausgewählter Prozesse des IT-Service-Managements vor dem Hintergrund ökologischer Ziele.
  In: Rainer Alt; Bogdan Franczyk (Hrsg.). Proceedings of the 11th International Conference on Wirtschaftsinformatik. Internationale Tagung Wirtschaftsinformatik (WI-2013), 11th, February 27 - March 1, Leipzig, Germany, ISBN 978-3-00-041359-9, Merkur Druck- & Kopierzentrum GmbH & Co. KG Ritterstraße 10, D-04109 Leipzig , Leipzig, 2013.
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