ADIGE: Semantic Business Process Management for Smart Retail Environments
Gerrit Kahl; Matthias Klusch; Ingo Zinnikus; Jens Schimmelpfennig; Manuel Peter Zapp
In: Proc. ACM 17th International Conference on Information Integration and Web-based Applications & Services (iiWAS), ACM. International Conference on Information Integration and Web-based Applications & Services (iiWAS-15), December 11-13, Brussels, Belgium, ACM, 2015.
We present the first system, called ADIGE, for the managment of semantic business processes in smart retail environments. Processes in ADIGE are modelled and main tained with the ARIS Business Architect tool, which makes use of a process assistance agent to support the process designer in the realization and adaptation of these processes with services at design time and runtime. The agent exploits means of semantic service selection and composition planning for this purpose. Executable processes can be registered at a smart retail management dashboard for certain events on objects which are monitored by an instrumented retail environment. This allows the retail store manager to get informed on and execute required processes that are recommended by the system in reaction to detected changes in the environment. The ADIGE system prototype has been successfully tested for common business processes in the retail domain in the innovative retail lab of a large European supermarket chain.