@article{pub4045,
abstract = {The increasing need of small knowledge-intensive companies for loosely-coupled collaboration and ad-hoc knowledge sharing has led to a strong requirement for an alternative approach to developing knowledge management systems. This paper proposes a framework for managing organisational knowledge that builds on a socio-technical perspective and considers people as well as technology as two highly interconnected components. We introduce a conceptualised system architecture that merges enterprise social software characteristics from the realm of Enterprise 2.0, and information processing techniques from the domain of Semantic Web technologies. In order to deliver a KM approach that could assist in reducing the socio-technical gap, we suggest deploying such a solution using an integrated sociotechnical implementation methodology.},
number = {4},
month = {12},
year = {2008},
title = {A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK},
note = {ISSN 1895-1767
Special Issue: The web on the Move},
editor = {Dominik Flejter and Tomasz Kaczmarek and Marek Kowalkiewicz},
journal = {Scalable Computing: Practice and Experience, Scientific International Journal for Parallel and Distributed Computing (SCPE)},
volume = {9},
pages = {315-327},
publisher = {Universität Salzburg & Universitatea de Vest din Timisoara, Salzburg},
author = {Dimitris Bibikas and Dimitrios Kourtesis and Iraklis Paraskakis and Ansgar Bernardi and Leo Sauermann and Dimitris Apostolou and Gregoris Mentzas and Ana Cristina Vasconcelos},
keywords = {Knowledge Management, Semantic Web, Social Software, KM methodology},
url = {http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf}
}