Publication

Sentiment Analysis for Hotel Reviews

Walter Kasper, Mihaela Vela

In: Speech Technology 4 2 Pages 96-109 Speech Technology Moskau 11/2012.

Abstract

User reviews and comments on hotels on the web are an important information source in travel planning. Therefore, knowing about these comments is important for quality control to the hotel management, too. We present a system that collects such comments from the web and creates classified and structured overviews of such comments and facilitates access to that information.

Projekte

Weitere Links

German Research Center for Artificial Intelligence
Deutsches Forschungszentrum für Künstliche Intelligenz