Towards Chatbots in the museum

Stefan Schaffer, Oliver Gustke, Julia Oldemeier, Norbert Reithinger

In: Sylvain Castagnos, Tsvi Kuflik, Ioanna Lykourentzou, Manolis Wallace (editor). Proceedings of the 2nd Workshop on Mobile Access to Cultural Heritage. Workshop on Mobile Access to Cultural Heritage (mobileCH-2018) 2nd Workshop on Mobile Access to Cultural Heritage located at Mobile HCI 2018 September 3-6 Barcelona Spain Vol-2176 ISBN 1613-0073 CEUR Workshop Proceedings 8/2018.


In this short paper we report on work in progress in the research project \Chatbot in the museum" (ChiM). ChiM develops a practicable technical solution for the use of chatbots in the museum environment. The paper outlines conceptual work conducted so far, including the comprehension of three important research topics explored in ChiM, namely information processing, multimodal intent detection and dialog management for museum chatbots.

Weitere Links

schaffer_etal_mobilech2018.pdf (pdf, 1 MB)

German Research Center for Artificial Intelligence
Deutsches Forschungszentrum für Künstliche Intelligenz