Publikation
Modularization of Mobile Shopping Assistance Systems
Denise Kahl; Antonio Krüger
In: Near Field Communication (NFC). International Workshop on Near Field Communication (NFC-2013), 5th International Workshop on Near Field Communication (NFC), February 5, Zürich, Switzerland, IEEE, 2013.
Zusammenfassung
A customer shopping process consists of several
essential and optional tasks like payment or information retrieval.
This paper presents an overview of the possible solutions in
the field of Mobile Interaction that can be applied in order
to perform these tasks in future applications based on current
and upcoming communication and interaction technologies. The
tasks are represented by several modules, like shopping list
management, shopping basket management and payment. These
modules conceptually describe the available opportunities to
realize specific parts of a customer shopping process based on
several technologies and customer behavior. In particular, a deep
insight into solutions based on Near Field Communication (NFC)
is provided. For the first time, the modularization of shopping
assistance systems has been considered. It is a substantial advantage
for the retailer as it enables the analysis of the benefits and
drawbacks of technologies and services. Furthermore, it allows
the investigation independent from basic technologies like RFID
and barcodes. Regardless of the used technology, the modules
can be linked with each other which allows a simple integration
of several modules in a retailer’s infrastructure. Depending on
the usage context, several combinations of modules are more
applicable than others. Exemplarily, two implemented prototypes
are described illustrating how modules can be combined to handle
the specific needs of a market.