Publikation

Why are you Silent? - Towards Responsiveness in Chatbots

Sviatlana Danilava, Stephan Busemann, Christoph Schommer, Gudrun Ziegler

In: Avec le Temps! Time, Tempo, and Turns in Human-Computer Interaction. CHI Workshop befindet sich SIGCHI Conference on Human Factors in Computing Systems April 28-28 Paris France 2013.

Abstrakt

In this position paper we consider temporal phenomena in interaction with text-based conversational agents. In particular, we focus on two dimensions of time in instant messaging dialogues: responsiveness as a measure for interaction placed in time, and interaction management performed by interaction participants caused by partner's exceeding of the maximum expected responsiveness.

Weitere Links

CHI2013-AlT-responsiveness-20130111.pdf (pdf, 128 KB)

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence