With the current information system, the center operator has to diagnose and identify the disruptions in order to select one of the standard procedures to manage the problem. The relevant data provided by the service information system result from an automatic vehicle monitoring subsystem and include also notifications from drivers as well as other, manually entered information concerning problem situations.
The new FLUIDS -based intelligent interface sits on top of the underlying real-time control system and provides additional decision support. FLUIDS detects and classifies potential service disruptions in real-time and presents suitable control actions for restoring the normal service. With the new setting, the operator interacts with the intelligent user interface and simply selects among the proposed control actions. The multimedia interface of the first version of the FLUIDS demonstrator for the public transport application is available on-line and may be started using the Java applet below.
More detailed information concerning the initial FLUIDS Demonstrator for the Public Transport application is available in a separate document .