Transparent Access to Heterogenous Information Sources for the General Public


The administration of information in Europe is currently undergoing a series of changes. This is effecting a number of different sectors, ranging from banks through to public administrations and industry. Thus the general public and/or the user need transparent and simple access to the relevant information. The increasing use of networks allows modern information systems an extensive decentralisation of information. Hence it would be possible for the general public to acquire any information which is of relevance to them at one information desk. In TAMIC-P the DFKI is involved in the development of uniform access to various decentralised data-bases containing social-security records in Austria and Italy. Queries about insurance procedures can be formulated by the clerk in natural language via the keyboard. It will no longer be necessary to understand specialised database languages, or to know the exact location of the required material. Answers are offered by way of natural language combined with diagrams. The client profits from simplified and more transparent customer services.

Funded by:European Union (Language Engineering Sector of the Telematics Application Program))
Project Manager:Hans Uszkoreit (Hans.Uszkoreit@dfki.de)
Contact:Stephan Busemann (Stephan.Busemann@dfki.de)
Duration: 01.01.1997 - 31.12.1998
Partners:ItalyINPS, Rom (coordinator),
ItalyQuinary SpA (Milano),
FranceCap Gemini Innovation, Boulogne,
AustriaÖFAI, Wien,
ItalyIRST, Trento,