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Usage of a Technical Communication and Documentation System by Older Adults and Professionals in Multidisciplinary Home Rehabilitation

Anika Steinert; Jörn Kiselev; Robert Klebbe; Michael Schröder; Aaron Russ; Kinga Schumacher; Norbert Reithinger; Ursula Müller-Werdan
In: Jia Zhou; Gavriel Salvendy (Hrsg.). Human Aspects of IT for the Aged Population. Design for the Elderly and Technology Acceptance. International Conference on Human-Computer Interaction (HCII), July 26-31, Orlando, FL, USA, ISBN 978-3-030-22011-2, Springer, 2019.


Mobile Home Rehabilitation (MHR) is a concept of outpatient health care in Germany. A multidisciplinary team consisting of medical doctors, therapists, social workers, psychologists and nursing staff is responsible for the treatment of patients with severe health conditions. Challenges for communication, organization and documentation occur due to a multidisciplinary team, highly variable and dynamic home settings and the vulnerable target group. For this reason, the Morecare project, funded by the Federal Ministry of Education and Research (2016–2018), merged various technologies into a comprehensive concept in order to work on the identified problems and to enable a more effective and sustainable working method for all actors. In a pilot study with 10 Older Adults (OA) (aged ≥ 65 years) and a multidisciplinary Mobile Rehabilitation Team (MRT, N = 10), we evaluated the Morecare system with the main focus on the usage and usability of the tablet application and its acceptance by older adults and the MRT towards a complex communication, documentation and notification system. Both the MRT and the OA did not use all functions to the full extent, only those functions which offered an individual added value for the users. The usability of the system was evaluated as only moderate. Technical assistance systems can support mobile rehabilitation, but must be clearly adapted to the needs and circumstances of this particular user group.


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