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What Do MOOC Dashboards Present to Learners?

W. Sun; C. Schumacher; L. Chen; Niels Pinkwart
In: Wenting Sun; Clara Schumacher; Li Chen; Niels Pinkwart. Visualizations and Dashboards for Learning Analytics. Pages 117-148, Springer, 2021.


As Massive Open Online Courses (MOOCs) address huge numbers of participants, they also incorporate a high availability of trace data that can be used for learning analytics (LA). But MOOCs also face high rates of dropout, which LA might offer additional support via learning dashboards. To improve the design of dashboards for supporting self-regulated learning, the Community of Inquiry (CoI) model emphasizing three elements (teaching presence, cognitive presence, and social presence) for online learning experiences was used in this chapter. Thirty-seven indicators related to the three elements of the CoI model were used in this study as a basis for analyzing MOOCs and their learning dashboards. The sample contains 20 courses on 5 MOOC platforms (three English, two Chinese) and 2 subjects (education and computer science). Findings indicated that all CoI indicators were present in courses, but only six …