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Your Text Is Hard to Read: Facilitating Readability Awareness to Support Writing Proficiency in Text Production

Jakob Karolus; Sebastian S. Feger; Albrecht Schmidt; Pawel W. Wozniak
In: DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference. ACM Designing Interactive Systems (DIS-2023), July 10-14, Pittsburgh, PA, USA, Pages 147-160, ISBN 978-1-4503-9893-0, ACM, New York, NY, USA, 2023.


Allowing users of interactive systems to reflect on their task proficiency is often incidental. This is unfortunate, as communicating meaningful task-related proficiency feedback could improve users’ awareness of their abilities and their willingness to improve. To highlight the feasibility of this concept, we evaluated how different methods of readability feedback impacted users during a text production task. In general, our results showed that having access to readability feedback allowed participants to reflect on their task solving approach, facilitating the users’ understanding of their proficiency. Revision-based methods are less distracting for the user than continuous feedback methods, while still offering high efficacy. Further, feedback should be paired with a subtle form of gamification elements. We envision this reflection-oriented design to user proficiency to be applicable to a variety of interactive systems, allowing for an improved and engaging user experience.


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