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Organizational and Technological Options for Business Process Management from the Perspective of Web 2.0 - Results of a design-oriented research approach with particular consideration of self-organization and collective intelligence

Dominik Vanderhaeghen; Peter Fettke; Peter Loos
In: Business & Information Systems Engineering (BISE), Springer, 2010.


The contribution provides new organizational and technological options of process management using a design-oriented research approach. We conceptually develop options for action and illustrate them based on a prototype platform for process management. The results are completed by a presentation of real-world application scenarios in the construction industry and results of an evaluation of the design-oriented research approach.