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Agile Social Business Process Management using Sensor Technologies and Web 2.0

Constantin Houy; Markus Reiter; Peter Fettke; Peter Loos
In: Jörg Becker; Martin Matzner (Hrsg.). Promoting Business Process Management Excellence in Russia - Proceedings and Report of the PropelleR 2012 Workshop. Innovation Forum PropelleR (PropelleR-2012), April 24-26, Moscow, Russian Federation, Pages 109-115, Working Papers, European Research Center for Information Systems, No. 15, European Research Center for Information Systems, Münster, 2/2013.


Business Process Management (BPM) has become an intensely investigated field of research in recent years and, furthermore, BPM methods and techniques have gained more and more importance for organizational practice. However, even if common BPM methods and techniques have reached a certain state of maturity, there still exist a number of shortcomings concerning exception handling, a cross-organizational management of business processes and continuous process improvement issues. This article presents a selection of results of the recently finished consortium research project PROWIT funded by the German Federal Ministry of Education and Research (BMBF). To contribute to the betterment of the mentioned shortcoming, the PROWIT prototype integrates BPM techniques with synchronous and asynchronous telecommunication technologies, Web 2.0 functionalities as well as heterogeneous sensor technologies in order to support a more agile management of business processes.


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