Institute for Information Systems

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1. Christian Seel; Christine Daun; Christian Seel

   Reference Model based Process Performance Measurement - Enabler of an Efficient e-Government

   In: Proceedings of the 5th European conference on e Government. European Conference on e-Government (ECEG), 2005.

2. Christine Daun; Thomas Matheis

   Constructing a reference process model for E-Government

   In: R. et al. Mosca (Hrsg.). Proceedings of the 7th International Conference on "The Modern Information Technology in the Innovation processes of the …

3. Christine Daun; Ralf Stefan Klein

   Vorgehensweisen zur systematischen Entwicklung von Dienstleistungen im Überblick

   In: August-Wilhelm Scheer; Dieter Spath (Hrsg.). Computer Aided Service Engineering - Informationssysteme in der Dienstleistungsentwicklung. Pages …

4. Christine Daun

   Service Engineering - How to develop new services

   In: Proceedings of the 6th International Conference on "The Modern Information Technology in the Innovation Processes of the Industrial Enterprises …

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