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Immersive Process Models

André Zenner; Sören Klingner; David Liebemann; Akhmajon Makhsadov; Antonio Krüger
In: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM International Conference on Human Factors in Computing Systems (CHI-2019), May 4-9, Glasgow, United Kingdom, Pages LBW0128:1-LBW0128:6, CHI EA '19, ISBN 978-1-4503-5971-9, ACM, 2019.


In many domains, real-world processes are traditionally communicated to users through abstract graph-based models like event-driven process chains (EPCs), i.e. 2D representations on paper or desktop monitors. We propose an alternative interface to explore EPCs, called immersive process models, which aims to transform the exploration of EPCs into a multisensory virtual reality journey. To make EPC exploration more enjoyable, interactive and memorable, we propose a concept that spatializes EPCs by mapping traditional 2D graphs to 3D virtual environments. EPC graph nodes are represented by room-scale floating platforms and explored by users through natural walking. Our concept additionally enables users to experience important node types and the information flow through passive haptic interactions. Complementarily, gamification aspects aim to support the communication of logical dependencies within explored processes. This paper presents the concept of immersive process models and discusses future research directions.


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