Business Process Reference Models - Survey and Classification

@incollection{pub1710,
    author = {

Fettke, Peter
 and 

Loos, Peter
 and 

Zwicker, Jörg
},
    editor = {

Bussler, Christoph
 and 

Haller, Armin
},
    title = {Business Process Reference Models - Survey and Classification},
    booktitle = {Business Process Management Workshops: BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Nancy, France, September 5, 2005. Revised Selected Papers},
    year = {2006},
    pages = {469--483},
    publisher = {Springer}
}