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ConTask - Using Context-Sensitive Assistance to Improve Task-Oriented Knowledge Work

Jan Haas; Heiko Maus; Sven Schwarz; Andreas Dengel
In: 12th International Conference on Enterprise Information Systems. International Conference on Enterprise Information Systems (ICEIS-2010), June 8-12, Funchal, Madeira, Portugal, INSTICC, 6/2010.


The paper presents an approach to support knowledge-intensive tasks with a context-sensitive task management system that is integrated into the user's personal knowledge space represented in the Nepomuk Semantic Desktop. The context-sensitive assistance is based on the combination of user observation, agile task modelling, automatic task prediction, as well as elicitation and proactive delivery of relevant information items from the knowledge worker's personal knowledge space.