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Interactive Information Agents and Interfaces

Matthias Klusch; T. Rist; E. Andre; T. Ishida; H. Nakashini
In: K.-P. L. Vu; R. W. Proctor (Hrsg.). The Handbook of Human Factors in Web Design. Chapter 4, Lawrence Erlbaum Associates, 2004.


"The Handbook of Human Factors in Web Design" covers basic human factors issues relating to screen design, input devices, and information organization and processing, as well as addresses newer features which will become prominent in the next generation of Web technologies. These include multimodal interfaces, wireless capabilities, and agents that can improve convenience and usability. Written by leading researchers and/or practitioners in the field, this volume reflects the varied backgrounds and interests of individuals involved in all aspects of human factors and Web design and includes chapters on a full range of topics.Divided into 12 sections, this book addresses: historical backgrounds and overviews of Human Factors and Ergonomics (HFE); specific subfields of HFE; issues involved in content preparation for the Web; information search and interactive information agents; designing for universal access and specific user populations; the importance of incorporating usability evaluations in the design process; task analysis, meaning analysis, and performance modeling; specific Web applications in academic and industrial settings; Web psychology and information security; emerging technological developments and applications for the Web; and, the costs and benefits of incorporating human factors for the Web and the state of current guidelines. "The Handbook of Human Factors in Web Design" is intended for researchers and practitioners concerned with all aspects of Web design. It could also be used as a text for advanced courses in computer science, industrial engineering, and psychology.