Business Process Management under the microscope: The potential of Social Network Analysis

@inproceedings{pub5574,
    author = {

Busch, Peter
 and 

Fettke, Peter
},
    title = {Business Process Management under the microscope: The potential of Social Network Analysis},
    booktitle = {Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences (HICSS-2011), January 4-7, Poipu, Kauai, Hawaii, United States},
    year = {2011},
    publisher = {HICSS}
}