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Utilising Knowledge Management in Software Process Improvement - The Creation of a Knowledge Management Process Model

Timo Kucza; Seija Komi-Sirviö
In: Klaus-Dieter Thoben; Frithjof Weber; Kulwant S. Pawar (Hrsg.). Proceedings of the 7th International Conference on Concurrent Enterprising. International Conference on Concurrent Enterprising (ICE-2001), 7th, June 27-29, Bremen, Germany, Pages 241-249, ISBN 0 85358 098 7, University of Nottingham, Nottingham, 2001.


Today's software tends to become more complex and is under competitive pressure, thus raising the need for newdevelopment practices. Strong geographical and organisational distribution in a Virtual Software Corporation seem tobe a solution to many aspects, but leads to new problems as well. Software development is a knowledge intensivetask. Geographical distribution makes effective knowledge mediation difficult, thus demanding well-designedKnowledge Management. The processes in software development have been widely studied and appropriate meansof structuring and managing them are available, i.e. detailed process models. For the area of Knowledge Managementsuch means are missing. We will introduce the Knowledge Management Process Model that we are developing as ameans of properly integrating Knowledge Management with business processes. As a demonstration, we will deploythe model to a Virtual Software Corporation. We will describe initial and ongoing validation as well as identify areas for further research and draw conclusions from the work done so far.

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