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The Forgotten Needle in My Collections: Task-Aware Ranking of Documents in Semantic Information Space

Tuan Tran; Sven Schwarz; Claudia Niederée; Heiko Maus; Nattiya Kanhabua
In: Proceedings of the 1st ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR). ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR-16), March 13-17, Chapel Hill, North Carolina, USA, ACM Press, 4/2016.


With the growing amount of content stored in personal and organizational information spaces, finding and re-finding documents becomes both more crucial and challenging. In this work, we propose an approach to reduce information overload in navigation by automatically focusing on important documents, adaptively to the tasks at hand. Based on the idea of managed forgetting, we present a ranking method, which unifies activity logs and semantic information about documents into a common framework to identify important documents to the user's current tasks. Our experiments on two real-world datasets, both collected from knowledge work activities in professional scenarios, show that our ranking approach outperforms the baseline methods for both sub-sequent access prediction and the effectiveness in ranking important documents. Furthermore, we implemented and demonstrated a system for decluttering information spaces as a proof of concept of our managed forgetting approach.


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