Towards Agent--Mediated Knowledge Management

Ludger van Elst, Virginia Dignum, Andreas Abecker

In: Ludger van Elst , Virginia Dignum , Andreas Abecker (Hrsg.). Agent--Mediated Knowledge Management International Symposium AMKM 2003, Revised and Invited Papers. AAMAS Workshop on Agent-mediated Knowledge Management (AMKM-2003) March 24-26 Stanford CA United States Seiten 1-30 Lecture Notes in Artificial Intelligence (LNAI) 2926 ISBN 3-540-20868-2 Springer Heidelberg 2004.


In this paper, we outline the relation between Knowledge Management (KM) as an application area on the one hand, and software agents as a basic technology for supporting KM on the other. We start by presenting characteristics of KM which account for some drawbacks of today’s – typically centralized – technological approaches for KM. We argue that the basic features of agents (social ability, autonomy, re- and proactiveness) can alleviate several of these drawbacks. A classification schema for the description of agent-based KM systems is established, and a couple of example systems are depicted in terms of this schema. The paper concludes with questions which we think research in Agentmediated Knowledge Management (AMKM) should deal with.

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence