Using Reference Models for Business Process Improvement: A Fuzzy Paradigm Approach

@inproceedings{pub2661,
    author = {

Thomas, Oliver
 and 

Adam, Otmar
 and 

Loos, Peter
},
    editor = {

Abramowicz, W.
 and 

Mayr, H. C.
},
    title = {Using Reference Models for Business Process Improvement: A Fuzzy Paradigm Approach},
    booktitle = {Business Information Systems: 9th International Conference on Business Information Systems (BIS 2006). International Conference on Business Information Systems (BIS), KöllenKlagenfurt},
    year = {2006},
    month = {6},
    pages = {47--57},
    address = {Köllen
Klagenfurt, Bonn}
}