Publikation

Usability Engineering for Spoken Dialog Systems via Statistical User Models

Sebastian Möller, Robert Schleicher, Dmitry Butenkov, Klaus-Peter Engelbrecht, Florian Gödde, Tatjana Scheffler, Roland Roller, Norbert Reithinger

In: First International Workshop on Spoken Dialogue Systems Technology. International Workshop On Spoken Dialogue Systems Technology (IWSDS-2009) December 9-11 Kloster Irsee Germany 2009.

Abstrakt

We describe ongoing work to integrate statistical user models in the usability engineering process of spoken dialogue systems. The idea is to gener- ate user dialogue actions up to the spoken utterances in response to system ut- terances and directly feed them to the system under test. The underlying user models are derived semi-automatically from dialogue corpora. All simulated in- teractions are logged and a usability profile is derived from the log files, using HMMs to continuously estimate user judgments.

Projekte

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence