Publikation

Collaborative Process Assistant – Towards a Context-sensitive Business Process Support Based on Emails

Julian Krumeich, Thomas Burkhart, Dirk Werth, Peter Loos

In: Stefan Wölfl (Hrsg.). KI-2012: Poster and Demo Track. German Conference on Artificial Intelligence (KI-2012) 35th September 24-27 Saarbrücken Germany Seiten 21-24 Online 2012.

Abstrakt

In many companies, a majority of business processes take place via email communication. Large enterprises have the possibility to operate enter-prise systems for a successful business process management. However, these systems are not appropriate for small and medium-sized enterprises (SMEs), which are the most common enterprise type in Europe. Thus, the European re-search project Commius addresses the special needs of SMEs and the character-istics of email communication, namely high flexibility and unstructuredness. Additionally, it copes with the trade-off between process guidance and flexibil-ity. In this paper, COPA which

Projekte

http://www.dfki.de/KI2012/PosterDemoTrack/ki2012pd05.pdf (pdf, 56 KB )

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence