Utilising Knowledge Management in Software Process Improvement - The Creation of a Knowledge Management Process Model

Timo Kucza, Seija Komi-Sirviö

In: Klaus-Dieter Thoben , Frithjof Weber , Kulwant S. Pawar (Hrsg.). Proceedings of the 7th International Conference on Concurrent Enterprising. International Conference on Concurrent Enterprising (ICE-2001) 7th June 27-29 Bremen Germany Seiten 241-249 ISBN 0 85358 098 7 University of Nottingham Nottingham 2001.


Today's software tends to become more complex and is under competitive pressure, thus raising the need for newdevelopment practices. Strong geographical and organisational distribution in a Virtual Software Corporation seem tobe a solution to many aspects, but leads to new problems as well. Software development is a knowledge intensivetask. Geographical distribution makes effective knowledge mediation difficult, thus demanding well-designedKnowledge Management. The processes in software development have been widely studied and appropriate meansof structuring and managing them are available, i.e. detailed process models. For the area of Knowledge Managementsuch means are missing. We will introduce the Knowledge Management Process Model that we are developing as ameans of properly integrating Knowledge Management with business processes. As a demonstration, we will deploythe model to a Virtual Software Corporation. We will describe initial and ongoing validation as well as identify areas for further research and draw conclusions from the work done so far.

Weitere Links

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence