Publikation
Towards Self-explaining Intelligent Environments
Serge Autexier; Rolf Drechsler
In: IEEE 7th International Conference on Reliability, Infocom Technologies and Optimization (ICRITO'2018). IEEE Conference on Reliability, Infocom Technologies and Optimization (ICRITO-07), August 29-31, Noida, India, 2018.
Zusammenfassung
Intelligent environments and assistants increasingly
pervade and shape all areas of our daily life. They are characterised
by dynamically varying numbers of coexisting, ideally
cooperating but at least coordinated assistants and devices and
users. This makes it difficult not only for technically inexperienced
individual users to understand what is happening around
them. It also does not help to know that the overall behaviour
is correct in any sense whatsoever. From Human-ComputerInteraction
research it is well known that systems providing
explanations of their decision can improve the user’s trust in the
systems. Illustrated by examples from our research on developing
smart assistance in intelligent environments we motivate the need
for self-explainability capabilities of intelligent environments. We
shed a light on different aspects of self-explainability, motivate
the need for explanations for the target user groups and provide
criteria that are relevant to address for the design of selfexplaining
intelligent environments.
Index Terms—intelligent environments, assistance processes,
human-computer-interaction, explanations