Publikation

Longitudinal User Experience of a Mobile Service

Stefan Schaffer, Rene Kelpin, Norbert Reithinger

In: PQS 2016 5th ISCA/DEGA Workshop on Perceptual Quality of Systems. Perceptual Quality of Systems Seiten 132-136 ISCA archive 2016.

Abstrakt

In this paper we examine influencing factors and changes of perceived longitudinal user experience. An implemented mobility app for Berlin was tested in a three month field trial. The app of- fers unique features for bicyclists and integrates a gamification concept. The study consisted of three game phases. Each phase was completed by a demographic and a user experience questionnaire. Possible differences resulting from differing gamification incentives between acquired participants and voluntary participants could not be found. Further, general changes in subjective long-term user experience could not be detected. The results reveal several significant effects of age, gender, and specific user groups on pragmatic quality, attractiveness, and hedonic qualities.

Projekte

Weitere Links

1570275591_(2).pdf (pdf, 347 KB)

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence