Publikation

A Virtual Reality Couch Configurator Leveraging Passive Haptic Feedback

André Zenner, Felix Kosmalla, Jan Ehrlich, Philip Hell, Gerrit Kahl, Christian Murlowski, Marco Speicher, Florian Daiber, Daniel Heinrich, Antonio Krüger

In: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. International Conference. ACM International Conference on Human Factors in Computing Systems (CHI-2020) CHI EA ’20 ISBN 9781450368193 Association for Computing Machinery 2020.

Abstrakt

When configuring furniture during sales consultancy in a furniture store, customers are usually confronted with abstract 2D drawings or simplistic renderings of the discussed configuration on a display. We present a novel application based on virtual reality (VR) to support furniture store consultations. Our system allows customers to elaborate different configurations of a couch in dialogue with a sales expert and lets customers experience them through immersive VR in a variety of virtual environments. While the sales-expert can modify the couch layout and fabric, the customer can stay immersed and experience a realistic tactile feeling of the configured couch through passive haptic feedback provided by a sample piece the customer can sit on. A preliminary field study in a furniture store showed that the system is immersive, conveying realistic impressions of the couch configurations. Customers perceived the VR configurator as useful since it would make their purchase decisions easier.

Weitere Links

Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence