Young Users’ Perception of a Social Robot Displaying Familiarity and Eliciting Disclosure

Ivana Kruijff-Korbayová, Elettra Oleari, Anahita Bagherzadhal, Francesca Sacchitelli, Bernd Kiefer, Stefania Racioppa, Clara Pozzi

In: Proceedings of the 7th International Conference on Social Robotics. International Conference on Social Robotics (ICSR-2015) 7th October 26-30 Paris France Springer 10/2015.


Establishing a positive relationship between a user and a system is considered important or even necessary in applications of social robots or other computational artifacts which require long-term engagement. We discuss sever- al experiments investigating the effects of specific relational verbal behaviors within the broader context of developing a social robot for long-term support of self-management improvement in children with Type 1 diabetes. Our results show that displaying familiarity with a user as well as eliciting the user’s self- disclosure in off-activity talk contribute to the user’s perception of the social robot as a friend. We also observed increased commitment to interaction suc- cess related to familiarity display and increased interest in further interactions related to off-activity talk.


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Deutsches Forschungszentrum für Künstliche Intelligenz
German Research Center for Artificial Intelligence